Independent consultant for small businesses

I help small businesses improve how customers find, understand, and experience them online.

I work across digital strategy, customer experience, websites, automation, and operational friction — helping small businesses make their online presence clearer, smoother, and more useful.

Digital strategy · Customer experience · Websites · Automation

How I work

Practical improvements, not noise.

Whether it’s a clunky website, unclear positioning, messy customer journey, or manual process that could be simplified, I help identify what’s getting in the way and turn it into practical improvements.

What I help with

Clearer touchpoints, smoother experiences, more useful systems.

Digital clarity

Making websites, listings, and customer touchpoints easier to understand and act on.

Customer experience

Finding the friction points that stop people from enquiring, booking, buying, or coming back.

Automation & systems

Simplifying repetitive processes so small businesses can save time and operate more smoothly.

Websites & online presence

Improving structure, copy, presentation, and trust so businesses show up better online.

Why Jared

A practical mix of strategy and execution

My background sits across digital product, customer experience, marketing, website delivery, and business operations.

I’m most useful where businesses need someone who can see the bigger picture, spot the friction, and help turn ideas into practical next steps.

Contact

Let’s make the experience clearer, smoother, and easier to act on.

For projects, audits, or general enquiries, get in touch.

Start with a simple conversation.

Location Remote / available internationally